Submit Feedback

Collect bug reports, feature requests, and general feedback from your product users.

POST /public/v1/feedback

Request

{
  "public_key": "pk_your_public_key",
  "type": "bug",
  "message": "Export button doesn't work on mobile",
  "email": "user@example.com",
  "metadata": {
    "browser": "Safari",
    "version": "1.2.0"
  }
}

Field	Type	Required	Description
public_key	string	Yes	Your product's public key
type	string	Yes	bug, feature, or general
message	string	Yes	Feedback content
email	string	No	User's email for follow-up
metadata	object	No	Additional context (browser, version, etc.)

Response

{
  "success": true,
  "id": "fb_abc123"
}

SDK Examples

JS SDK

packedge.init('pk_your_key');

await packedge.submitFeedback({
  type: 'bug',
  message: 'Export button broken on mobile',
  email: 'user@example.com',
  metadata: {
    browser: navigator.userAgent,
    version: '1.2.0'
  }
});

PHP SDK

composer require packedge-sdk/analytics

use PackEdge\Analytics;

$analytics = Analytics::init('pk_your_key', __FILE__);

$analytics->feedback('feature', 'Add dark mode support', $user_email);

REST API

wp_remote_post('https://api.packedge.dev/public/v1/feedback', [
    'body' => json_encode([
        'public_key' => 'pk_your_key',
        'type' => 'bug',
        'message' => $message,
        'email' => $user_email,
    ]),
    'headers' => ['Content-Type' => 'application/json'],
]);

Viewing Feedback

Feedback is viewable in the PackEdge Console under Feedback.

You can also set up webhooks to receive real-time notifications:

• feedback.submitted — Triggered when new feedback is submitted

See Webhook Events for details.